How to govern Operation in Glean
A step-by-step guide to governing Operation in Glean with Rencore: detect, review by owner and severity, and remediate with an audit trail.
Governing Operation in Glean means finding where it goes wrong, reviewing the findings by owner and severity, and remediating with an audit trail. Rencore covers this concern for Glean with the pre-built controls below, so it becomes a repeatable check rather than a one-off cleanup. The steps that follow apply the same detect, review, remediate loop to Operation.
Steps
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Inventory Glean
Connect Glean and let Rencore build a continuous inventory of its resources, owners, and configuration, so governance starts from what exists rather than a stale export.
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Detect with policies
Turn on the pre-built policies that cover Operation in Glean to surface oversharing, sprawl, and misconfiguration on the first scan, before writing a single custom rule.
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Review by owner and severity
Use the Glean reports to review findings by owner, category, and severity, and to share them with stakeholders who do not have a seat in the platform.
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Remediate and automate
Apply automations to fix findings at scale, route sensitive changes through approvals, and keep every action reversible and logged for the audit trail.
Glean controls for Operation
Grounded in the Rencore catalog. See the full Glean catalog on the Glean connector page.
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Glean agent is live and callable
Enabled agents are callable by users, raising the likelihood that any weakness is exploited
Severity: Medium -
Glean agent is disabled
Detects Glean agents that are currently disabled
Severity: Low -
Glean datasource is disconnected
Detects Glean datasources that are currently disabled or disconnected
Severity: High -
Glean datasource not crawled in 7 days
Detects enabled Glean datasources that have not been crawled in over 7 days
Severity: Medium -
Glean datasource has crawl error
Detects enabled Glean datasources that are in error state
Severity: High -
Glean datasource has excessive documents
Detects Glean datasources with more than 500,000 indexed documents
Severity: Low -
Glean agent not updated in 30 days
Detects enabled Glean agents that have not been updated in over 30 days
Severity: Low -
Glean agent has stale configuration
Detects enabled Glean agents created over 6 months ago and not updated in 3 months
Severity: Low -
Glean agent has low satisfaction
Detects Glean agents where negative feedback (downvotes) exceeds positive feedback (upvotes)
Severity: Medium -
Glean agent has zero usage
Detects Glean agents with no runs during the monitoring period
Severity: Low -
Glean agent has high usage but no feedback
Detects Glean agents with significant usage but zero user feedback
Severity: Low -
Deleted Glean agent had recent usage
Detects deleted Glean agents that were being used before deletion
Severity: Medium -
Glean user created too many agents
Detects Glean users who have created an unusually high number of agents
Severity: Low -
Agent feedback summary
Shows upvotes vs downvotes for Glean agents
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Disable Glean Agent
Automatically disables a Glean agent after approval
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Delete Glean User
Automatically deletes a Glean user after approval
