How to govern Adoption in Glean
A step-by-step guide to governing Adoption in Glean with Rencore: detect, review by owner and severity, and remediate with an audit trail.
Governing Adoption in Glean means finding where it goes wrong, reviewing the findings by owner and severity, and remediating with an audit trail. Rencore covers this concern for Glean with the pre-built controls below, so it becomes a repeatable check rather than a one-off cleanup. The steps that follow apply the same detect, review, remediate loop to Adoption.
Steps
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Inventory Glean
Connect Glean and let Rencore build a continuous inventory of its resources, owners, and configuration, so governance starts from what exists rather than a stale export.
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Detect with policies
Turn on the pre-built policies that cover Adoption in Glean to surface oversharing, sprawl, and misconfiguration on the first scan, before writing a single custom rule.
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Review by owner and severity
Use the Glean reports to review findings by owner, category, and severity, and to share them with stakeholders who do not have a seat in the platform.
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Remediate and automate
Apply automations to fix findings at scale, route sensitive changes through approvals, and keep every action reversible and logged for the audit trail.
Glean controls for Adoption
Grounded in the Rencore catalog. See the full Glean catalog on the Glean connector page.
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Glean user is inactive
Detects Glean users with no activity during the monitoring period
Severity: Low -
Department has low Glean agent adoption
Detects departments where fewer than 10% of users have used Glean agents
Severity: Low -
Glean user never used AI features
Detects Glean users who search but have never used AI answers or agents
Severity: Low -
Search queries per day
Shows the number of search queries per day
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AI answers per day
Shows the number of AI answers per day
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Top agents by usage
Shows the most-used Glean agents by run count
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Agent adoption by department
Shows Glean agent adoption rate across departments
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Most active users by agent runs
Shows the most active Glean users ranked by agent run count
